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This privacy policy sets out how Via Lingua Inl. uses and protects any information that you give Via Lingua Inl. when you use this website.
Via Lingua Inl. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Via Lingua Inl. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

In compliance with EU law, you have 7 days after making a credit card payment for the deposit amount of EUR 275 to request a refund should you change your mind about participating in a TEFL course. After this period of time the deposit payment becomes non-refundable.

I understand that the balance of the course fee is to be paid by the morning of the first day of the course and that these fees are non refundable except in cases of exceptional circumstances and on condition that evidence of these circumstances is provided. In all cases, the Course Director´s decision is final.

I understand that payment of the course fee can be made by credit card, bank transfer or cash.

I accept that Via Lingua, its associates and employees are not responsible, part or in whole, for any personal injury, death, or loss of belongings at its premises, the premises of partner institutes, accommodation agents or in any social or cultural activity arranged by or for Via Lingua and/or its partner institutes.

Via Lingua accepts that it will not divulge any personal information submitted either through electronic or other means to any party not directly associated with Via Lingua.

I understand that I must attend at least 90% of scheduled course sessions and complete all of the assessed components within the set period of time to be eligible for the award of the Via Lingua Cert. TEFL. In mitigating circumstances, and on satisfaction of certain conditions, a certificate may be awarded at the discretion of the Course Director.

I understand that failure on my part to satisfy the Via Lingua assessment criteria will affect my eligibility for the award of the Via Lingua Cert. TEFL.

I understand that the following may affect my certificate grade and may be grounds for dismissal from the course without a refund:

• Lack of punctuality on my part.
• Failure on my part to cooperate reasonably with other trainees, students and training/administrative personnel.

I will accept as final all decisions made by Via Lingua or the Course Director in regard of certification, grading and dismissal from the course.

I understand that if I do not satisfy course requirements within the given time period, I may be allowed a time extension beyond the set 4-week period. In such cases, Via Lingua agrees to allocate and arrange for additional teaching practices, the submission of written work, or extra input sessions. Should this be the case, additional charges of USD$ 35 for each teaching practice, USD$ 25 for the submission of written work, and USD $50 for attending input sessions will be charged.

I agree that I will provide any information regarding physical or mental conditions which may affect my performance during the course.

I accept that Via Lingua can only guarantee employment in certain destinations and on condition that I satisfy employment legislation in those locations. I accept that I must participate fully in all aspects of the job guidance program and that I conduct myself in a professional manner during an interview or demonstration lesson.

I accept financial responsibility for any books or materials borrowed by me from the Via Lingua center.

I understand that this Agreement shall be governed in all respects by and interpreted in accordance with the Laws of the State in which I attend the course.